Privacy Policy

1. Introduction

Dentpark Dental Care (“Dentpark,” “we,” “us,” or “our”), located at Gate No 5, 140/4, opp. Jeewan Hospital, Bhagwan Nagar, Phase 2, Hari Nagar Ashram, New Delhi, Delhi 110014, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our dental services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, date of birth, and address when you book an appointment or contact us.
• Health Information: Dental and medical history, treatment records, X-rays, and other clinical data necessary for providing dental care.
• Usage Data: Browser type, IP address, pages visited, time spent on pages, and other analytical data collected automatically through cookies.
• Communication Data: Records of correspondence when you contact us via phone, email, or our website contact form.

3. How We Use Your Information

• To schedule and manage your dental appointments.
• To provide, maintain, and improve our dental services and treatment plans.
• To communicate with you about appointments, treatment updates, and follow-up care.
• To send appointment reminders via SMS, email, or WhatsApp with your consent.
• To comply with legal and regulatory requirements applicable to healthcare providers in India.
• To improve our website, services, and patient experience.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With Your Consent: When you have given us explicit permission to share specific information.
• Healthcare Providers: With referring dentists, specialists, or laboratories directly involved in your dental treatment.
• Legal Requirements: When required by law, regulation, or legal proceedings.
• Service Providers: With trusted third-party vendors who assist us in operating our website and managing appointments, subject to confidentiality agreements.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal and health information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal and health information for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. Medical records are retained in accordance with applicable Indian healthcare regulations.

7. Your Rights

Subject to applicable law, you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal data, subject to legal retention requirements.
• Withdraw consent for marketing communications at any time.
• Lodge a complaint with the relevant data protection authority.

8. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us analyze website traffic and improve our services. You can choose to accept or decline cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children's Privacy

We provide dental services to children with the consent of their parent or guardian. Personal and health information of minors is collected and managed with appropriate parental or guardian consent in compliance with applicable laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on this page with a revised “Last updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Phone: +91 88260 66352
• Email: info@dentpark.in
• Address: Gate No 5, 140/4, opp. Jeewan Hospital, Bhagwan Nagar, Phase 2, Hari Nagar Ashram, New Delhi, Delhi 110014